10 Day Racket Trial

We understand that buying a new racket is a significant investment. As racket sports experts we also believe that choosing the right racket will make all the difference to your game and we want our customers to be 100% satisfied with any purchase from us.

We therefore introduced our ten day racket trial in 2009. We are able to offer most of our squash, racketball and badminton rackets only on a ten day trial basis, giving you a chance to briefly play test the racket you have purchased and make sure that you are entirely happy with your choice. The racket trial has been hugely successful and we believe this sets us apart from other ‘generalist’ sports shops.

Tennis, padel and pickleball rackets - please note these are excluded from the ten day trial

Unfortunately it is not possible for us to offer the ten day racket trial on any tennis, padel or pickleball rackets. We do have a number of demo tennis, padel and pickleball rackets available each season which are available from our showroom in Derbyshire. Therefore if you would like to demo a tennis, padel or pickleball racket, please email customerservice@pdhsports.com or call us on 01332 843139 and we will try to help.

How the ten day racket trial works - squash, badminton & racketball only

All rackets must be paid for in full at the outset. If you are happy with the racket you have purchased from us then you simply keep the racket. If however, you decide that the racket is not suitable for any reason, then you simply return the racket to us within ten days with all original packaging and the clear handle wrapping in place. Upon receipt back at our offices, we will refund your purchase price less original postage costs incurred by PDHSports.

Please note the following terms apply:

You are responsible for the cost of returning any unwanted items to us within ten days of receipt together with any free gifts which were included as promotions (any free gifts which are retained will be charged at our current sale price).

Please note all racket trials need to be confirmed via email after placing your order – simply email us with your order number and the message ‘Ten day racket trial’ to customerservice@pdhsports.com

All our trial rackets are brand new rackets rather than 'demos' so we strongly recommend that before play-testing any product you protect the racket head and please also leave the clear cover on the handle until you are entirely happy. Please note we are unable to offer a full refund if returned rackets have been damaged in any way and do not have the original wrapping and header card. The trial is not a full demo service but does give you the opportunity to see how the racket plays.

You can currently trial a maximum of three rackets at one time.

The racket trial is only available for UK customers at present.

The racket trial is not available on rackets which have been restrung to specific customer requirements.

The racket trial is unfortunately not currently available on any tennis, padel or pickleball rackets - please contact us as explained above.

For further details please email: customerservice@pdhsports.com